Refund & Returns Policy
We want you to love every piece. If something isn't right, we're here to make it right.
Our Promise to You
For all return or refund requests, email us at hello@wallitallprints.com with your order number and we'll take care of you.
Return Eligibility
All items are eligible for return or exchange as long as they meet the following conditions:
Sale Periods: During sitewide promotions, returns and exchanges will only be accepted in cases of damaged goods, quality defects, or incorrect items received.
How to Start a Return
Getting a return started is simple — follow these steps:
Email our team
Email hello@wallitallprints.com with your order number and reason for return.
Include photos if damaged
If your item arrived damaged, attach clear photos so we can resolve it quickly.
Await our response
We'll respond within 1-2 business days with return instructions.
Ship the item back
Send the item using a tracked service (if required). We'll confirm the return address.
The Refund Process
Once we receive your returned item, our team will inspect it. If approved, we'll issue a refund to your original payment method within 14 business days.
If your order arrived damaged or we sent the wrong item, contact us immediately with photos of the issue. We'll resolve it at no cost to you.
Non-Refundable Items:
Damaged or Incorrect Orders
We're sorry if your order didn't arrive as expected. Please email us with your order number and photos of the damage within 48 hours of delivery.
Get in touch with our team
We respond within 1-2 business days, Monday to Friday.
Definitions
Wall It All (referred to as "the Company," "We," "Us," or "Our") is an online wall art retailer based in the United Kingdom.
Goods refers to items available for purchase on our website.
You refers to the individual accessing or using our service.
